How to withdrawl money?

Hi all,
as Aave is a decentralized protocol there is no account needed. You will only need a wallet and a wallet provider like Rabby to use Aave.
Depending on what you did, you will probably have to repay your loan. Including all the fees that occured in this time. Also you deposited some kind of collateral and depending on your health factor and how the price of this asset changed you will have to top up your collateral.

I recommend checking the docs from Aave or maybe some youtube video can help you with your loan.

Also there is no person you can really talk to, you could only try asking someone in the discord but you would have tp provide some more information and beware, there are a lot scammer.